The FAQ

Do you Travel?

Yes, I love traveling for Destination Weddings, LOCAL & INTERNATIONAL. Just let me know when and where!

Can we customise a Collection?

Definitely, let’s talk about what you’re looking for and what needs to be changed to accommodate your needs

How do we book you?

Give me a call, we’ll talk about your Wedding Plans and Date, set up a contract and get your date confirmed. I require a deposit of 20% to reserve my services for your date along with your signed contract

Will there be a second photographer?

I prefer to shoot alone. I know how to cover every detail. I scout the best angles, and I run a lot!! But if I feel the location and size of wedding requires a second shooter, I will communicate that to you. The price of a second shooter can be found in my “add-ons”

What happens in the case of an emergency to our photographer?

I have a great network of photographers that I can reach out to in the case of an emergency situation and will make sure you are covered

Do you have backup equipment?

Yes, I am ALWAYS prepared for the possibility that some of my equipment may fail

Are you insured?

Yes, I have liability and equipment insurance for myself and secondary shooters

How many images can we expect?

This is indicated in your Collection. The total indicated in the Collection is the minimum you will receive, as always give more

What is the turnaround time for our photos?

You’ll view a sneak peek within a week of your Wedding and final Wedding Images are available for viewing 6-10 weeks (12 weeks if you have a Film Collection) after your big day. If for some unforeseen reason the photos will arrive late, this will be communicated to you before the deadline

How will we receive our images?

In a very special way!!! But images are also delivered for viewing via a password protected Online gallery, or as indicated in your Wedding Collection

Do you shoot videography?

I only do a highlight video of your day. The coverage time will be the same as the Photography Collection booked by you

Can I alter the photos?

Please don’t. I’m proud of my style. If you want to change something, please feel free to ask me. You can’t change your husband, but I can change the way he looks on your photos

My aunt like to give directions to photographer. Can she?

I’m there to capture your day, with my style. Thats why you booked me. If you have any requests, I’m all ears... I’m there to serve you!! But if I feel a friend or family member is getting in my way, I will tell you

How does payment work?

20% books your date. This is a retainer, and is non-refundable. Then you have two more payments after that... the remaining 80%, 2 weeks before & 2 weeks after your wedding.


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Travel

Although I'm based in Pretoria, I capture beautiful weddings across South Africa, Africa, Europe and America. Anywhere you find a stunning elopement or wedding


Contact Me

info@wouterkleynhans.com